Concierge Support

How may we assist you?

Membership & Account

12 articles

Booking & Itineraries

8 articles

Payments & Billing

6 articles

Security & Privacy

5 articles

Frequently Asked

How do I request a private jet charter?

Understanding the 'Sovereign' tier benefits

Cancellation policy for curated experiences

Updating your dietary preferences

Still need guidance?

Our dedicated concierge team is available 24/7 for Prestige and Sovereign members.